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FAQ

Need assistance? The team at CC Custom Designs has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.

Find the answers here

Why use CC Custom Designs?

Promoting your business shouldn't be extra work for you.  CCCDS was created to make Swag simple.  No minimum orders!  No organizing! Each individual places their own order.

How does it work?

Simply send a logo along with some helpful information like barn/business colors, main background color you like etc. A page of mock up products if created for you!  You will receive a link to your page or it can be accessed thru cccustomdesignstore.com anytime.

How do I send a logo?

There are several ways to send a logo file.

Email to info@cccustomdesignstore.com

Upload at File Share

What types of files work best?

JPEG, PNG and SVG

The higher resolution the better. 

What if I only have a PDF file?

We can convert PDF to PPG.  However we are limited in our ability to remove background and adjust colors, images, borders as needed.

What if I want to make a change to an item, before I order?

Simply reach out to us.  Nothing is set in stone.  We are happy to make adjustments to images. Product colors are easily changed also. 

What if I want a product not shown?

We strive to have a wide range of products and will do our best to supply what you are looking for.  However, we are limited by our suppliers as to what products we offer.

What if my product arrives damaged?

Products with damaged products or products with incorrect art work will be replaced at no cost to you. Please make us aware of the issue and provide us with a photo if at all possible.  Using our Customer Care page or emailing 

info@cccustomdesignstore.com

Can products be personalized?

YES!  We love to put names on mugs, on the side of a hat, a custom t-shirt!!  We even can put an image of you ,your pet or your logo on just about anything

 Selfie Hawaiian Shirt | CC Custom Designs (cccustomdesignstore.com)   

Panther Swim Trunks | CC Custom Designs (cccustomdesignstore.com)

Photo on a mug, Done!   Email us with a description of what you want and necessary files. info@cccustomdesignstore.com

What is the return policy?

All sales are final.  

Damaged or flawed products please reach out to us.

Text

330-242-1833

Email 

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